Our Solutions

IP PBX

On premise PBX solution. The ScopTEL applications suite is a complete IP PBX management system based on the Asterisk open-source technology.

Hosted PBX

The hosted system allows your business to keep the focus on your customers and daily work, with the peace of mind of knowing that someone else is monitoring and managing your VoIP network.

Call Centre

Complete functionality for a small to large call centre. ScopTEL offers a myriad of functions, including: Call waiting, Agent management tools, Wrap-Up times, Announcements, Queue-position, Much more…

Voice

Choose InterVoice, for clear and reliable voice communications. Our voice solutions are custom-made to suit your business with guaranteed reliability and maximum uptime.

Call Recording

ScopServ offers a fully featured recording solution built into the ScopTel the product. Whether you are looking for a full PBX or Call Center solution or just and add-on call logger (recorder) for your current PBX.

Custom Development

Our team of highly skilled developers can help you custom develop applications that integrate your current internal systems to help them work together increasing productivity and helping you automate your processes in a more professional manner.

Who we are

Part of the ScopServ International Group representing a world class solutions in Africa for global IP-PBX innovator ScopServ, a pioneer of IP-based, soft-switch voice, virtual conferencing, contact centre integrated voice recognition technologies. For over twelve years, ScopServ Integrated Services has shown healthy growth in the local market, as a testimony to the drive of committed people working with a world-class product offerings

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Discover ScopServ

  • We manage your business communication system
  • Our offering involves expert unified business platforms
  • Solutions that give you a better alternative
  • World leader and pioneer in telephony solutions

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ScopTEL

The nerve center of your telecommunications. Offering comprehensive business call management, this software combines the three fundamental benefits of IP telephony: performance, reliability and scalability.

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ScopGATE

Avoid both premises and cloud based IP PBX failures and increase up-time with this unique branch office survivability solution. With capacity to monitor voice quality, toll fraud detection and increase VoIP security. Make sure your office is always available! 

In Development
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ScopCOMM

Offers you a true real-time high-performance communication system, combining audio and video.
Supports some of the most popular VoIP and instant messaging protocols such as SIP, Jabber (XMPP), AIM/ICQ, MSN, Yahoo! Messenger, and a whole lot more.

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ScopDIAL

Integrates the ScopTEL IP PBX automatic dialling functionality into Microsoft Outlook and Windows Operating System. It detects contacts and telephone numbers in Outlook to simplify your everyday work.

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Testimonials

The benefits that we've found from implementing ScopServ are mainly that our member satisfaction survey went from 75% to 87%. There was also a 14% improvement on our hire retention rate. Calls also improved from 22000 to 43000 per month, so we found a unique solution in ScopServ to the unique problems in our call centre

Engela Dibley - Deputy Secretary: Individual Members - Solidarity

We partnered with ScopServ as they were inline with our business ethics, they also matched our pricing requirements. We found integration into 3rd party applications was seamless and offered and overall value add to our customers. Scopserv is critcal to our business and our operations

Bungane Kakana - Director - Regime Marketing

Dealing with small to medium businesses, we were looking for a partner that had a solution which was simple to use and offered exceptional after sales services. The maintenance cost was way below what other competitors were offering.

John O'Connor - Sales Director - Supima

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